![]() © Hewlett-Packard Development Company, L. Press the down arrow to highlight it and then press the OK button to select it. Under Installable Options, click Update Now in the Automatic Configuration list. Right-click the HP product icon, and then click Properties or Printing Preferences. In Windows, run the automatic configuration feature:Ĭlick the Start button, point to Settings, and then click Printers (for Windows 2000) or Printers and Faxes (for Windows XP). ![]() The product configuration is not set for duplexing. Clean the pick-up roller with a dampened lint free cloth. ![]() If the roller spins freely (it should not), please contact HP Customer Support. If the issue persists, verify the condition of the Tray 2 Paper Pick-up Roller: Check if the pick-up roller spins freely (360 degrees). The HP LaserJet P3011, HP LaserJet P3015, and HP LaserJet P3015n models do not support automatic 2-sided printing. When finished, gently install tray in printer and re-test. The product model does not support automatic 2-sided printing. For Trays 2, 3, and 4, load the paper printed side up with the top of the page toward the front of the product. Load preprinted forms and letterhead in Tray 1 with the letterhead or printed side down, with the top of the page leading into the product. The first page is printing on the back of preprinted forms or letterhead. ![]() Set up the printer driver to enable duplex printing. The printer driver is not set up for duplex printing. Verify that the paper is supported for duplex printing. You are trying to duplex on unsupported paper. Product will not duplex (print 2-sided jobs) or duplexes incorrectly Product does not duplex or duplexes incorrectly ![]()
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